Admin Support

The BCDS Services admin support service centre is called The Support Zone.

From The Support Zone, we support clients with bulk day to day activities to help keep their businesses running smoothly.

Generally, this could be an ongoing requirement which helps to support core repetitive admin functions within key business areas. Such areas include:

•  Sales processing support, such as extracting information from plans and PDFs putting into a spreadsheet ready for quoting.
• Reporting functions, for example, formatting and sending daily finance or sales reports.
• Finance team support, e.g. purchase ledger work, raising and sending invoices, reconciliations etc.
• Purchasing and warehouse teams, e.g. raising and chasing of POs, suppliers, PODs etc.

 The above are a few examples of ‘Basic’ Admin Support. Examples of ‘Advanced’ Admin Support include research, analysis or writing requirements, for example web / competitor research or blog / social media posts writing or call answering etc.

 The Support Zone operates in a similar way to our drawing services, so we offer both ad-hoc hourly rates with no commitment (however there is a minimum 10 hours per admin task per month) as well as monthly standing contracts, whatever works best for your business.

 If you have ever been in a situation where something needed to be done, but the only person able to do it was on holiday, on a training course or off sick – you will be glad there is somebody in The Support Zone who has been trained by you for precisely this eventuality!